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Browser Extension installation SOP

The installation SOP is the operator runbook for rolling the Browser Extension and its native Browser Agent out to Chrome, Edge and Safari on macOS and Windows. Work through the steps in order: each one gates the next. At the top of each step, pick your platform and your tenant environment, and the commands and hostnames on the page change to match.

What each step covers​

StepUse it to
PrerequisitesCheck the tenant, supported browsers and OS versions, admin access, the network allow-list and the packages.
Prerequisites validationConfirm the QuilrAI hosts are reachable before you install.
Manual installation and validationInstall on one device, then prove the extension and the Browser Agent work.
Installing using MDMRoll out with Microsoft Intune, Jamf Pro, Kandji, ManageEngine Endpoint Central or SCCM.
Verify MDM installConfirm the fleet rollout on the devices and in the console.
TroubleshootingTriage failures and collect what QuilrAI support needs.